How Collaboration Observability Powers Enterprise Performance

Cisco Live San Diego 2025 | World of Solutions Session
Featuring: Garrett Gladden, Senior VP of Product Development and Marketing, Kollective Technology
Technology: Splunk, Cisco Webex, Kollective

Watch the full session:
From Chaos to Clarity: How Collaboration Observability Powers Enterprise Performance


 

At Cisco Live San Diego, Kollective teamed up with Splunk to introduce a new era in enterprise collaboration: Collaboration Observability. In this featured session, Garrett Gladden, Senior VP of Product Development and Marketing at Kollective, unveiled Kollective’s innovative Collaboration Observability for Teams for Splunk – a solution built to deliver visibility into every aspect of the enterprise collaboration experience.

Why Experience Monitoring Matters

Traditional uptime metrics only tell part of the story. In today’s hybrid workplace, experience monitoring – measuring how real users interact with collaboration platforms like Microsoft Teams and Cisco Webex—is now essential for IT and business leaders.

  • Subtle changes in user experience can be the first sign of network or application issues.

  • Proactively monitoring experience allows organizations to prevent disruptions and keep teams productive.

Collaboration Workstreams: The New Lifeline

Collaboration platforms like Microsoft Teams and Cisco Webex have become the backbone of modern business.

  • Collaboration workstreams drive productivity and innovation.

  • Optimizing these channels is now a direct business priority, not just an IT goal.

Making Tier 1 Support Effortless

Support teams are the first responders when things go wrong. But what if you could spot issues before they escalate?

  • Kollective’s Collaboration Observability for Teams acts as an early warning system, flagging issues before users even notice.

  • Real-time insights help IT teams resolve problems quickly and reduce support escalations.

From Complexity to Clarity

The key takeaway from our Cisco Live session: Experience is everything.
Kollective, Splunk, and Cisco are working together to help enterprises move from reactive problem-solving to proactive performance management.

Ready to see what true collaboration observability looks like?

Watch the session above or get in touch to learn how Kollective and Splunk integrate to help you drive productivity, reduce risk, and turn collaboration into a competitive advantage.

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